V.J. Association <br/><br/>
Effective call center training  soft skills 
V.J. Association 
 - New Delhi  Excel  2001 
<br/><br/><label>ISBN: </label> Rs. 200.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management <br/>Personnel management 
<br/><br/><label>Dewey Class. No.: </label>658.31245  / VJA