TY  - BOOK
AU  -  Jaiswal, M.P
TI  - e-CRM: Business & System Frontiers
SN  - 81-86299-35-1
U1  - 658.812 
PY  - 2002///
CY  -  New Delhi 
PB  -  Asian Books 
KW  -  Business- e-CRM
ER  -