TY  - BOOK
AU  -  Vilanilam, J.V.
TI  - More Effective Communication : a Manual for Professionals
SN  - 81-7036-830-5
U1  - 658.45 
PY  - 2000///
CY  -  New Delhi 
PB  -  Response Books 
KW  -  Business Communication
ER  -